TVPaint 11.7 / Timeline bug

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tristantattoo
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Joined: 09 Feb 2022, 13:25

TVPaint 11.7 / Timeline bug

Post by tristantattoo »

Hi,

I just upgraded my tvpaint 11.5 to 11.7, then i notice that my timeline doesn't show the instant number on the timeline.
signal-2022-11-15-133005_002.jpeg
I don't know how to fix it. Can anyone help me ?
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Dean
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Re: TVPaint 11.7 / Timeline bug

Post by Dean »

Hello, could you post a screenshot of your whole TVPaint window, so I can check if something is missing, please?
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tristantattoo
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Re: TVPaint 11.7 / Timeline bug

Post by tristantattoo »

Dean wrote: 15 Nov 2022, 13:00 Hello, could you post a screenshot of your whole TVPaint window, so I can check if something is missing, please?
sure here the screenshot
Sans_Titre_(1) - TVPaint Animation 11 Pro STD (11.7.0-64 bits)  15_11_2022 14_12_31.png
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Dean
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Re: TVPaint 11.7 / Timeline bug

Post by Dean »

I suggest you try resetting your TVPaint's configuration.

First, you can back up all your custom panels and brushes:

https://www.tvpaint.com/doc/tvp11/index ... m-settings

Then in the Startup tab of the Preferences (Shift + D), you can enable the Startup panel:
Image

Then relaunch TVPaint. From the Startup panel, you can delete your current configuration so a new one is created.

Then relaunch TVPaint again and see if the issues persist.
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tristantattoo
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Re: TVPaint 11.7 / Timeline bug

Post by tristantattoo »

Dean wrote: 15 Nov 2022, 13:55 I suggest you try resetting your TVPaint's configuration.

First, you can back up all your custom panels and brushes:

https://www.tvpaint.com/doc/tvp11/index ... m-settings

Then in the Startup tab of the Preferences (Shift + D), you can enable the Startup panel:
Image

Then relaunch TVPaint. From the Startup panel, you can delete your current configuration so a new one is created.

Then relaunch TVPaint again and see if the issues persist.
Thank you for your response,
unfortunately after trying it, it didn't fixed the issue... it's very annoying not having a feedback on that timeline :(
tristantattoo
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Re: TVPaint 11.7 / Timeline bug

Post by tristantattoo »

I downgrade back to tvpaint 11.5 until that glitch is fixed.
fortunately I still had the 11.5 installer app in my computer.

But im still open to suggestion that help me fix it
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Dean
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Re: TVPaint 11.7 / Timeline bug

Post by Dean »

I contacted you via email to take a look at the issue via Teamviewer
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ini
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Re: TVPaint 11.7 / Timeline bug

Post by ini »

I updated it today, and I have same issue, and It occurs
1.when I drag down the timeline to open the sound control tab.
or
2.when I change the size of the timeline.
then all numbers(timecode) are gone.

Also I'm toggling the start frame to '1' with script like 'tv_StartFrame 0' or 'tv_StartFrame 1'
It actually changes actual 'start frame', but the timeline I see, it not updating.
The clock botton that change the timecode form and the changing the startframe manually, both showing the same result.

Those two symptom are not refreshing until I open the window that usually placed on the main tvp wintdow.(like 'export footage' window or 'New project'window)
It is some kind of refreshing on timecode is not working correctly.
Last edited by ini on 27 Nov 2022, 07:22, edited 1 time in total.
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Dean
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Re: TVPaint 11.7 / Timeline bug

Post by Dean »

Hello ini, thank you for your feedback, this helped us reproduce the bug and maybe pinpoint what is causing it! Thierry and I found something to show to the dev team.
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Hironori Takagi
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Re: TVPaint 11.7 / Timeline bug

Post by Hironori Takagi »

I just updated from TVPaint 11.7.0 (Sep 22) to 11.7.0 (Nov 2) and had the same problem. The environment is MacOS.
TVPaint 11.7.2(Nov 14 2023), Windows11 Pro, HP Spectre x360 Convertible 14-ea0xxx / TVPaint 11.7.1(Dec 22 2022) Mac OS 11.6, Apple MacBookPro M1 2020
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