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right click stylus intermitently not working

Posted: 07 Jul 2021, 12:19
by marylou
Hi,
I'm getting a weird bug where the right click I assigned to the stylus sometimes doesn't work.
It still registers in other Windows spaces (other programs) but not in tvpaint.
Sometimes it comes back when the "proxy" indicator reaches 100% but I don't know if its a coincidence because sometimes it doesn't ... I have no idea why this would happen intermitently like this.
I'm on a office computer so I don't have admin rights, I'd love to have an idea of what could fix this before I bother the ever so busy IT team.

did anyone encounter this before ? any idea what I should do ?

running windows 10
tvpaint 11 pro 64bits
cintiq 22hd

Re: right click stylus intermitently not working

Posted: 07 Jul 2021, 12:32
by Xavier
marylou wrote: 07 Jul 2021, 12:19 Hi,
I'm getting a weird bug where the right click I assigned to the stylus sometimes doesn't work.
It still registers in other Windows spaces (other programs) but not in tvpaint.
Sometimes it comes back when the "proxy" indicator reaches 100% but I don't know if its a coincidence because sometimes it doesn't ... I have no idea why this would happen intermitently like this.
I'm on a office computer so I don't have admin rights, I'd love to have an idea of what could fix this before I bother the ever so busy IT team.

did anyone encounter this before ? any idea what I should do ?

running windows 10
tvpaint 11 pro 64bits
cintiq 22hd
hi Marylou, which version of TVPaint precisely ?

Re: right click stylus intermitently not working

Posted: 07 Jul 2021, 13:00
by marylou
it's 11.0.8

Re: right click stylus intermitently not working

Posted: 07 Jul 2021, 13:45
by marylou
okay I managed to get IT to bring me to the latest version it seems to have solve the issue :)

Re: right click stylus intermitently not working

Posted: 07 Jul 2021, 14:01
by Xavier
I'm glad to read this :) indeed the version 11.0.8 is outdated and unsupported.