Can not access Help files from program

[idragosani]

I am usually that guy who has the software problem all teh time...

guess what... I get my wacom mouse to work with TVPaint Animation PRO v8.6

the only problem is, it will only make a dot when I try to draw in the project wondow. all other wondows function great. after I touch project window with tip of stylus, mouse can draw just fine as nomrally expected. WEIRD, eh?

dont like wacom mopuse anyway....

I don't like Wacom mouse either But it does work in TVP... I think the non-working thing was a Mirage only "feature".

[Anim8tor Cathy]

I suspect that Acrobat 8.1, for some reason, isn't handling spaces in the path for whatever reason.

OK, it's a bug, it will be fixed soon in the next small update ( 8.6.1 ).

Now that's what I call good customer service! Thanks!

I too shall sing the praises of your customer service! Thanks!

[masterchief]

Customer service here at TVPaint has been very good.

regards,
William

[idragosani]

Customer service here at TVPaint has been very good.

One thing I like, that is reminiscent of working with open source projects, is talking directly to the the people who develop the software. You feel a lot more connected to the product that way -- you're not just a registration number.