Software HARDLOCK/CRASH on both my PCs

[PingasMast3r]

Hello

My software crashes after i try to load any file. The canvas just stays blank, there are no error messages, my mouse icon turns into the blue loading circle and i'm unable to close the software unless i use the task manager. I have a feeling this is because i launched TVpaint without my tablet plugged in, which i usually did.

Ive tried re installing many times, and this on two different PCs. It worked for a while on the 2nd one but now im just unable to work. None of the files are corrupt, i can upload them and other people can open them for me. Im an animation student and my license has been given to me by my school.
Tvpaint never uses more than 15% CPU after crash

Here's a linnk to a recorded video of the incident: https://www.mediafire.com/file/n2pq709g ... 3.mp4/file

Windows 11
16.0 GB (15.6 GB usable) of RAM
Software version 11.7.2
Professional edition
My tablet is a Huion 16 pro
13th gen intel(r) core(tm) i7-1360P
CPU base speed 2.20GHz


sorry for not respecting the rules on the 1st time i posted this

[nehavilash]

Reinstall the software, update graphics drivers and check for conflicts with antivirus and firewall.