TVPaint 11.0.0 program crash Topic is solved

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josh
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Joined: 28 Mar 2015, 13:11

TVPaint 11.0.0 program crash

Post by josh »

I use the “Inlay Texture” effect on my windows7 (TVPaint 11.0.0)to crash, but there's no problem in my MAC pro (TVPaint 11.0.1) !!! :shock:
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Thierry
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Re: TVPaint 11.0.0 program crash

Post by Thierry »

josh wrote:I use the “Inlay Texture” effect on my windows7 (TVPaint 11.0.0 to crash, but there's no problem in my MAC pro (TVPaint 11.0.1) !!! :shock:
There it is :)
You should update to TVPaint Animation 11.0.1, the crash with the Inlay Texture has been fixed in it.
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josh
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Joined: 28 Mar 2015, 13:11

Re: TVPaint 11.0.0 program crash

Post by josh »

Thierry wrote:
josh wrote:I use the “Inlay Texture” effect on my windows7 (TVPaint 11.0.0 to crash, but there's no problem in my MAC pro (TVPaint 11.0.1) !!! :shock:
There it is :)
You should update to TVPaint Animation 11.0.1, the crash with the Inlay Texture has been fixed in it.

But when I hit the download button,It says "There is no new version available."
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Fabrice
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Re: TVPaint 11.0.0 program crash

Post by Fabrice »

you should be able to use the menu [Help > Check for update].
If not, use this link : http://www.tvpaint.com/update.php" onclick="window.open(this.href);return false; with your lock and unlock codes.
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josh
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Joined: 28 Mar 2015, 13:11

Re: TVPaint 11.0.0 program crash

Post by josh »

Fabrice wrote:you should be able to use the menu [Help > Check for update].
If not, use this link : http://www.tvpaint.com/update.php" onclick="window.open(this.href);return false; with your lock and unlock codes.
Thank you for your help, I did it in that step.

I don't know what to do next.
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Thierry
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Re: TVPaint 11.0.0 program crash

Post by Thierry »

I'll continue with you via email (I removed your photos, just in case)
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esifosil
Posts: 14
Joined: 08 Feb 2022, 01:12

Re: TVPaint 11.0.0 program crash

Post by esifosil »

Im using TV Paint 11.7 and have the same problem. I wanted to ckeck the "inlay Texture" effect and the pragram crashed. I tried several times. Every time the same happened. :( should I totally forget this effect or anyone has a solution for it?
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D.T. Nethery
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Re: TVPaint 11.0.0 program crash

Post by D.T. Nethery »

Are you accessing the Inlay Texture effect through the menu or by opening the FX Stack by clicking the "magic hat" icon Image in the upper toolbar?

Screen Shot 2023-01-21 at 9.53.14 AM.png
Screen Shot 2023-01-21 at 9.53.14 AM.png (75.32 KiB) Viewed 3511 times
Screen Shot 2023-01-21 at 10.01.35 AM.png
Screen Shot 2023-01-21 at 10.01.35 AM.png (34.04 KiB) Viewed 3507 times

Are you using version 11.7 or 11.7.1 ?

I recall a few weeks ago some people reported an issue with the first version of 11.7.1 where opening an FX via the menu caused TVPaint to crash. I believe the issue has been fixed in the latest build of version 11.7.1 (released Dec. 22, 2022 ; if yours is before Dec. 22, 2022, updating should fix the issue)

Animator, TVPaint Beta-Tester, Animation Educator and Consultant.
MacOS 12.7.1 Monterey , Mac Mini (2018) , 3.2 GHz 6-Core Intel Core i7,
16 GB RAM , TVPaint PRO 11.7.1 - 64bit , Wacom Cintiq 21UX 2nd Gen.
,Wacom Intuos Pro 5 , Wacom driver version 6.3.39-1
esifosil
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Re: TVPaint 11.0.0 program crash

Post by esifosil »

I have tried both options, but always with the same result.
I bought the program 2 days ago, but I still use the trial version. I think it must be the last version.
esifosil
Posts: 14
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Re: TVPaint 11.0.0 program crash

Post by esifosil »

I have tried both options, but always with the same result.
I bought the program 2 days ago, but I still use the trial version. I think it must be the last version.
D.T. Nethery wrote: 21 Jan 2023, 14:57 Are you accessing the Inlay Texture effect through the menu or by opening the FX Stack by clicking the "magic hat" icon Image in the upper toolbar?


Screen Shot 2023-01-21 at 9.53.14 AM.png


Screen Shot 2023-01-21 at 10.01.35 AM.png


Are you using version 11.7 or 11.7.1 ?

I recall a few weeks ago some people reported an issue with the first version of 11.7.1 where opening an FX via the menu caused TVPaint to crash. I believe the issue has been fixed in the latest build of version 11.7.1 (released Dec. 22, 2022 ; if yours is before Dec. 22, 2022, updating should fix the issue)
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D.T. Nethery
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Re: TVPaint 11.0.0 program crash

Post by D.T. Nethery »

esifosil wrote: 22 Jan 2023, 09:41 I have tried both options, but always with the same result.

I bought the program 2 days ago, but I still use the trial version. I think it must be the last version.
It seems that someone forgot to update the Demo version , because I downloaded the Demo version today (Jan. 22, 2023) to check it and I can see the date is Oct. 27, 2022. So the available demo version is not the most recent version of TVPaint updated on Dec. 22, 2022. Hopefully TVPaint will email your license code soon and you can update it to the latest version 11.7.1 released on Dec. 22, 2022. I think that will fix the crashing problem wth the FX Stack.

Screen Shot 2023-01-22 at 10.22.34 AM.png
Screen Shot 2023-01-22 at 10.22.34 AM.png (55.1 KiB) Viewed 3450 times

When I opened the Demo version and checked under the Help Menu > About TVPaint Animation,
it shows that it is from Oct. 27, 2022 -
Screen Shot 2023-01-22 at 9.30.50 AM.png
Screen Shot 2023-01-22 at 9.30.50 AM.png (50.02 KiB) Viewed 3462 times

Animator, TVPaint Beta-Tester, Animation Educator and Consultant.
MacOS 12.7.1 Monterey , Mac Mini (2018) , 3.2 GHz 6-Core Intel Core i7,
16 GB RAM , TVPaint PRO 11.7.1 - 64bit , Wacom Cintiq 21UX 2nd Gen.
,Wacom Intuos Pro 5 , Wacom driver version 6.3.39-1
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Dean
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Re: TVPaint 11.0.0 program crash

Post by Dean »

Hello, the Demo version download has just been update to v11.7.1 :)
Probably a vampire
esifosil
Posts: 14
Joined: 08 Feb 2022, 01:12

Re: TVPaint 11.0.0 program crash

Post by esifosil »

Thank you. I have the registered version now. The effect works.


D.T. Nethery wrote: 22 Jan 2023, 14:34
esifosil wrote: 22 Jan 2023, 09:41 I have tried both options, but always with the same result.

I bought the program 2 days ago, but I still use the trial version. I think it must be the last version.
It seems that someone forgot to update the Demo version , because I downloaded the Demo version today (Jan. 22, 2023) to check it and I can see the date is Oct. 27, 2022. So the available demo version is not the most recent version of TVPaint updated on Dec. 22, 2022. Hopefully TVPaint will email your license code soon and you can update it to the latest version 11.7.1 released on Dec. 22, 2022. I think that will fix the crashing problem wth the FX Stack.


Screen Shot 2023-01-22 at 10.22.34 AM.png


When I opened the Demo version and checked under the Help Menu > About TVPaint Animation,
it shows that it is from Oct. 27, 2022 -
Screen Shot 2023-01-22 at 9.30.50 AM.png
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