TVP 11.7 crashes sometimes when duplicate layer Topic is solved

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Joost
Posts: 430
Joined: 24 Nov 2011, 13:16

TVP 11.7 crashes sometimes when duplicate layer

Post by Joost »

Hi there,

This might also happened to me a couple of times before in TVPaint 11.5.3 but TVPaint 11.7.0 has crashed a couple of times when duplicating multiple layers.
Details about my setup can be found in my profile description.

Is this a known issue?
Mac OS 13.4.1 , Mac Studio 2023, 32GB RAM, Wacom Cintiq 27 QHD (no touch), Wacom Driver 6.4.2-4.
TVP Pro 11.7.1
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Thierry
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Joined: 07 Jan 2013, 08:28

Re: TVP 11.7 crashes sometimes when duplicate layer

Post by Thierry »

Hi Joost,

Can you record a video of the issue happening, or send us a project where this is happening ?
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Joost
Posts: 430
Joined: 24 Nov 2011, 13:16

Re: TVP 11.7 crashes sometimes when duplicate layer

Post by Joost »

It only happens very occasional. And I can't reproduce it...
As soon as it happens again, I will try to send you some details/proof!
Mac OS 13.4.1 , Mac Studio 2023, 32GB RAM, Wacom Cintiq 27 QHD (no touch), Wacom Driver 6.4.2-4.
TVP Pro 11.7.1
Xavier
Posts: 1852
Joined: 01 Oct 2019, 11:08

Re: TVP 11.7 crashes sometimes when duplicate layer

Post by Xavier »

So far we haven't seen this. I tested on a Mac Mini M1 and TVPaint didn't crash even when duplicating multiple layers, sorry.
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Matthieu
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Joined: 11 Jan 2021, 13:10

Re: TVP 11.7 crashes sometimes when duplicate layer

Post by Matthieu »

I am also currently running tests on an Intel iMac but wasn't able to reproduce the problem either.

Is it happening with different projects or did the crashes occur when you were working on a particular file?
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Joost
Posts: 430
Joined: 24 Nov 2011, 13:16

Re: TVP 11.7 crashes sometimes when duplicate layer

Post by Joost »

It never crashed again after my last post. So maybe my mac had just a bad day :)

I will keep you posted if it ever occurs again.
Mac OS 13.4.1 , Mac Studio 2023, 32GB RAM, Wacom Cintiq 27 QHD (no touch), Wacom Driver 6.4.2-4.
TVP Pro 11.7.1
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Matthieu
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Joined: 11 Jan 2021, 13:10

Re: TVP 11.7 crashes sometimes when duplicate layer

Post by Matthieu »

That's good to hear! It happens sometimes, yes ;-)
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