issue with TVPaint migrating to Mac Topic is solved

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Griet Bertels
Posts: 19
Joined: 26 Dec 2011, 14:47

issue with TVPaint migrating to Mac

Post by Griet Bertels »

Hello,

Having used TVPaint 11 Pro many years now on windows am migrating to Mac.
- have downloaded TVPaint 11.5 Pro from TVPaint website under my Account / Software / lock code
- have installed on Mac OS Monterey 12.0.1
- have installed driver for dongle
- software starts up but immediately states dongle cannot be found, with dongle attached and lit
- can only state that dongle was purchased with TVPaint 11.0.3 Pro - but see first line download from account from website seems to suggest that 11.5 is ok for purchased license.

Please help.

Kind Regards,

Griet
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Matthieu
Site Admin
Posts: 152
Joined: 11 Jan 2021, 13:10

Re: issue with TVPaint migrating to Mac

Post by Matthieu »

Hello,

I've sent you a PM regarding this issue :)
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