Can't download TVpaint (internal error notice) Topic is solved

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akiocha
Posts: 1
Joined: 19 Apr 2019, 08:15

Can't download TVpaint (internal error notice)

Post by akiocha »

Hello!

I'm trying to transfer my TVpaint from one PC to a Mac. I've dehosted TVpaint off of my PC already but when I tried to download TVpaint it comes up with
An internal error [8210] occurs, please try again.

under the upgrade/update section and nothing downloads.

Please note, I tried to re-download it back onto my PC which also didn't work and had the same error code so I don't think it's a device issue.

I use TVpaint 11.5.2 Professional (no dongle)
new device: Mac 11.2.1 Big Sur 64bit 8gb
Tablet: Huion Kamvas 16 Driver_15.5.3.350

Thanks for any help!
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Dean
Site Admin
Posts: 964
Joined: 28 May 2018, 09:07

Re: Can't download TVpaint (internal error notice)

Post by Dean »

Hello, our web hosting provider is currently experiencing some technical issues, you can contact me via PM to get a direct download link, please give me the email address linked to your user account in the message too :)
Probably a vampire
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Thierry
Site Admin
Posts: 2744
Joined: 07 Jan 2013, 08:28

Re: Can't download TVpaint (internal error notice)

Post by Thierry »

The issue has been fixed ;)
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