Shortcuts bug? Topic is solved

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schwarzgrau
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Shortcuts bug?

Post by schwarzgrau »

If I want to expand or collapse one of the categories in the shorcuts section I always have to click on the category below. Since this happens on two different computers with 11.5, I guess it could be a bug
Windows 11 22H2 / TVP 11.7.0 PRO WIBU / Cintiq 22HD
Windows 11 22H2 / TVP 11.7.0 PRO WIBU / Mobile Studio Pro 16" (2019)
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Thierry
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Re: Shortcuts bug?

Post by Thierry »

I don't have this bug (Win10-64, TVP11.5.0)
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schwarzgrau
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Re: Shortcuts bug?

Post by schwarzgrau »

Sure. Here you go
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Windows 11 22H2 / TVP 11.7.0 PRO WIBU / Cintiq 22HD
Windows 11 22H2 / TVP 11.7.0 PRO WIBU / Mobile Studio Pro 16" (2019)
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schwarzgrau
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Re: Shortcuts bug?

Post by schwarzgrau »

Could someone reproduce this bug?
Windows 11 22H2 / TVP 11.7.0 PRO WIBU / Cintiq 22HD
Windows 11 22H2 / TVP 11.7.0 PRO WIBU / Mobile Studio Pro 16" (2019)
Android 13 / TVP 11.7.0 / Galaxy Tab 7 FE
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Peter Wassink
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Re: Shortcuts bug?

Post by Peter Wassink »

no issue here

You probably checked this... but It looks like a badly alligned wacom.

you don't have it with other menus?
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schwarzgrau
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Re: Shortcuts bug?

Post by schwarzgrau »

No it isn't a bad aligned Cintiq. If I want to close a menu I need to scroll down to the next menu and click on the circle there.
And it's the only menu I got this problem with, which is kinda weird, but also quite annoying.
Windows 11 22H2 / TVP 11.7.0 PRO WIBU / Cintiq 22HD
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Xavier
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Re: Shortcuts bug?

Post by Xavier »

Would you mind doing an export of your keymap ?
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schwarzgrau
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Re: Shortcuts bug?

Post by schwarzgrau »

Yea sure.
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Windows 11 22H2 / TVP 11.7.0 PRO WIBU / Cintiq 22HD
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aAntin
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Re: Shortcuts bug?

Post by aAntin »

Hi there,

I actually do have the same issue!
The bug appeared when upgrading to TVPaint Pro WIBU v11.5.1 on a MacBook Pro 16 inch, 2.6 GHz Intel Core i7, RAM 32 Go, macOS Big Sur v11.2.2.

In my case, the shift actually depends on the group I click on. As I've also noticed that no custom pannels show up in the shortcuts list any more, the shift might be related to the number of hidden custom pannels. :idea:

Same as @schwarzgrau, my Wacom is properly aligned and I've noticed this bug only in the shortcuts window.

Hope it will give TVPaint developpers a hint.
Thanks!
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aAntin
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Re: Shortcuts bug?

Post by aAntin »

By the way, I was wondering if any other TVPaint users also had their custom pannels not showing up in the shortcuts list.
Should we open a new post for its consequence: not being able to assign shortcuts to any custom pannel's actions?

(In my case, as I'm using plenty of custom pannels, my workflow has been seriously hurt.)

Thanks!
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Dean
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Re: Shortcuts bug?

Post by Dean »

Hello aAntin, yes this bug has been noticed by our team and is currently in the "known issues" section of the 11.5.1 changelog, it should be resolved shortly.
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Re: Shortcuts bug?

Post by aAntin »

Hi Dean,

This is good news.
Thanks!
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D.T. Nethery
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Re: Shortcuts bug?

Post by D.T. Nethery »

I am on Mac OS Mojave. I see my Custom Panels in the Shortcuts List , but I also see gaps in the list . I don't know if the gaps are Custom Panels that have somehow been turned "invisible" in the list or if those are older Custom Panels that I have deleted . Either way, I expect there should not be gaps in the list , so this seems to point to an issue with the Shortcuts List.
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Re: Shortcuts bug?

Post by schwarzgrau »

Since I still got this problem on Windows and Android (TVPaint 11.7.0). I searched for this topic again and Davids post was part of the solution:
I named a custom panel : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : :, cause I didn't need a name for it and this way it looked nice.
Custompanel.png
Custompanel.png (18.16 KiB) Viewed 4251 times
But this was the issue. After renaming it to "Custom Panel" the error disappeared. Maybe something to fix? If not maybe a help for somebody else.
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