Welcome to TVPaint Community forums !

Hello,

Did you update TVPaint to its latest version? We had to update it for it to be compatible with macOS Monterey (we did so about two weeks after its release).

Hello jon2,

I think you already have a dongleless license, so the issue you encountered was probably different from the one reported in this topic. Still, thank you for sharing

We ran some tests on our M1 Macs and didn't encounter any issue.

Can you share a screenshot of your export settings with us or even better, a video of your export process?

I did not understand that you were singling out M1 Mac users in your message either. We will do further testing on a M1 Mac and will report back.

Hello,

You can indeed try what David recommended above first.

I would need to know which graphics tablet model you are using (is it a screen-based one)?

Hello,

I have sent you a private message.

If updating the sentinel driver doesn't work, please contact our technical support team here.

Hello,

I have sent you a PM

If updating the sentinel driver doesn't work, please contact our technical support team here.

Hello everyone! Here is a short video tutorial to follow if you want to rehost your dongleless TVPaint license. This will allow you to deactivate your license from your machine and activate it on another computer. The process is the same regardless of your operating system. J11FGi51FuU If you prefer...

Thanks for pointing this out: this information will also be included in the next documentation update! Regarding the explanation of new features: we have been trying to keep the documentation up to date with the most recent releases. Also, each release comes with a changelog which lists all changes ...

Hello, In addition to what David Nethery said above (try importing the script using AE's default workspace), I also encourage you to download the latest TVPaint version from your user account to get the last version of the JSON Import Script (a mistake was corrected since the 11.5.1 version one). Pl...

Hi David, Indeed, the installation process also involves the activation of one's license. We are always trying to make the installation instructions more clear, hence why we recently released installation videos as we thought it would be easier to follow than a written guide. To this end, I have als...

Hello everyone! Since questions about the installation and activation of dongleless TVPaint licenses are sometimes popping up there, we thought it would be great to put all the relevant information about this subject in a single thread. You will find resources to go through the installation and acti...

Hello everyone,

Just so you know, TVPaint works fine with the macOS Monterey 12.3.1 update

P.S. I also replied to Robert Domingo's question on the other thread he had created here.

We were also unable to reproduce this issue on macOS for the time being.

Hello Robert, This error message appears when a license hasn't been activated on your computer yet. I have replied to your email request :-) For other people who may have the same issue, please refer to this installation video we have made for dematerialized licenses. This section of the video is es...