Search found 11 matches

by toddgass
27 Mar 2024, 11:23
Forum: Technical Support
Topic: TVPaint Animation 11.7.3 is available!
Replies: 34
Views: 5142

Re: TVPaint Animation 11.7.3 is available!

Can confirm it works for me now too! Also it looks like flipping the Wacom pen from eraser back to paintbrush works properly now too! Thanks!!!
by toddgass
27 Mar 2024, 10:33
Forum: Technical Support
Topic: TVPaint Animation 11.7.3 is available!
Replies: 34
Views: 5142

Re: TVPaint Animation 11.7.3 is available!

I still use the dongle
by toddgass
26 Mar 2024, 23:00
Forum: Technical Support
Topic: TVPaint Animation 11.7.3 is available!
Replies: 34
Views: 5142

Re: TVPaint Animation 11.7.3 is available!

When I go to my account and click on the download 11.7.3 link to download the Win 64 version, it is still downloading 11.7.2.
by toddgass
03 Jan 2023, 18:40
Forum: Technical Support
Topic: [Solved] Seems 11.7.1 donggle version Can't recognize the doggle.
Replies: 13
Views: 3401

Re: Seems 11.7.1 donggle version Can't recognize the doggle.

Dean wrote: 02 Jan 2023, 08:51 Hello toddgass, I sent you an alternative TVPaint build via PM while we repair the download.
Thanks Dean!
by toddgass
29 Dec 2022, 15:31
Forum: Technical Support
Topic: [Solved] Seems 11.7.1 donggle version Can't recognize the doggle.
Replies: 13
Views: 3401

Re: Seems 11.7.1 donggle version Can't recognize the doggle.

Has anyone figured out a working workaround to this issue?
by toddgass
24 Dec 2022, 01:48
Forum: Technical Support
Topic: [Solved] Seems 11.7.1 donggle version Can't recognize the doggle.
Replies: 13
Views: 3401

Re: Seems 11.7.1 donggle version Can't recognize the doggle.

I can confirm that the new hotfix does not recognize the dongle. I uninstalled the previous version before installing the hotfix, and made sure I had the newest sentinel drivers, and am not able to get past the dongle-check screen. Reverting back to the Dec 7 version works again. I am on Windows 11 ...
by toddgass
09 Sep 2022, 03:00
Forum: Technical Support
Topic: 11.7 Dongle question
Replies: 3
Views: 2522

11.7 Dongle question

Just curious, as a user who still uses a dongle for TVPaint, will I have to update to WIBU licensing in order to update to 11.7 once it’s released, or is the dongle still going to be supported?
by toddgass
25 Oct 2021, 23:05
Forum: Technical Support
Topic: Newest Hotfix made dongle not recognizable
Replies: 5
Views: 6521

Re: Newest Hotfix made dongle not recognizable

Thank you! The new file works!!!
by toddgass
23 Oct 2021, 21:07
Forum: Technical Support
Topic: Newest Hotfix made dongle not recognizable
Replies: 5
Views: 6521

Re: Newest Hotfix made dongle not recognizable

It’s the 11.5.3 hot fix (win64) that was just pushed a couple days ago that makes my dongle unrecognized. Reverting back to the 11.5.3 (before the hot fix) makes it work again.
by toddgass
23 Oct 2021, 09:11
Forum: Technical Support
Topic: Newest Hotfix made dongle not recognizable
Replies: 5
Views: 6521

Newest Hotfix made dongle not recognizable

Hello, I'm on Windows 10 PRO, completely up-to-date drivers, 128mb ram, and several tested working usb ports. I installed the newest Hotfix for windows 64, then restarted my computer and tried opening it. The USB dongle's green light was on, but TVPaint no longer recognized it. I updated the Sentina...
by toddgass
05 Aug 2021, 00:45
Forum: Technical Support
Topic: Corrupted file
Replies: 5
Views: 4780

Re: Corrupted file

Wow. So you pirate a copy of TvPaint, come to the developer’s forums, admit stealing it, and expect support because your computer crashed (most likely because of viruses due to who knows how many other programs you have pirated)?! That takes some balls. If a person stole your car and then called you...