Problems with my Wacom

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andreashusballe
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Joined: 01 Jul 2011, 13:29

Problems with my Wacom

Post by andreashusballe »

Hi
I have a very counter-efficient problem with my Wacom. When i am drawing in TvPaint, a third of the time the pen won't stop drawing after i lift my pen from the tablet. To be all clear, i put the pen down, draw a line, lift the pen and then there is a small delay after I lift the pen where it still keeps on drawing, meaning that it still registrate my movement after the pen is lifted. I had the same kind of problem on another computer, another version of Windows and in Flash Cs4, so I don't think it's something to do with TvPaint. It mostly occur when I'm stressing the computer, so my theory is that its a lack in the Wacom software? But I hope that there is somebody with a brilliant sollution :)

Spec:
Wacom Intous 4, driver: 6.1.6-7, windows 7

thanks
Andreas Husballe
Elodie
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Re: Problems with my Wacom

Post by Elodie »

I moved the topic, as it doesn't concern only TVPaint, the problem comes from WAcom or something else =)

Sorry, I can't help you. Did you contact Wacom ?
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bleupencil
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Re: Problems with my Wacom

Post by bleupencil »

You say it mostly occurs when you're stressing the computer, so maybe your processor is not strong enough or you don't have enough memory? Try improving the computer's performance by closing unnecessary Windows processes on your machine while you're working. You can do a Google search and find quite a few sites suggesting how to do this. See if that helps and if not, maybe consider an upgrade of your hardware?
andreashusballe
Posts: 2
Joined: 01 Jul 2011, 13:29

Re: Problems with my Wacom

Post by andreashusballe »

I have put a tech guy from my work on doing some magic with the wacom-lag-problem, but there is another problem that occur together with this lagging. Sometimes when there is this line drawn even though I don't have the pen in contact with the tablet, TvPaint starts to create frames on my timeline. It usually creates 3-6 frames, overwriting frames that is in the way, so I have to undo the new frames. Any body knows where this problem can come from?
Thanks

Andreas
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Paul Fierlinger
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Re: Problems with my Wacom

Post by Paul Fierlinger »

I just gave someone else the answer to this same question here:
http://www.tvpaint.com/forum/viewtopic.php?f=3&t=4912" onclick="window.open(this.href);return false;
Paul
http://www.slocumfilm.com
Desktop PC Win10-Pro -64 bit OS; 32.0 GB RAM
Processor: i7-2600 CPU@3.40GHz
AMD FirePro V7900; Intuos4 Wacom tablet
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malcooning
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Re: Problems with my Wacom

Post by malcooning »

sounds like a different problem than what you answered for on the other thread Paul.
Andreas, can you post a screen capture to show exactly the problem?
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Paul Fierlinger
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Re: Problems with my Wacom

Post by Paul Fierlinger »

I wouldn't be so sure. It would be interesting to uncheck the AutoBreak option. But in any case, it sure sounds like an awfully dysfunctional setup.
Last edited by Paul Fierlinger on 06 Jul 2011, 09:40, edited 1 time in total.
Paul
http://www.slocumfilm.com
Desktop PC Win10-Pro -64 bit OS; 32.0 GB RAM
Processor: i7-2600 CPU@3.40GHz
AMD FirePro V7900; Intuos4 Wacom tablet
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ematecki
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Re: Problems with my Wacom

Post by ematecki »

Do you know someone with a Wacom who can loan it to you for five minutes ?
This would rapidly point out if the problem comes from the tablet or from software.
Quicktime is DEAD. Get over it and move on !
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Fabrice
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Re: Problems with my Wacom

Post by Fabrice »

Hi Andreas,

Did you test the above mentioned advices ?

Please keep us informed. :)
Fabrice Debarge
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Mads Juul
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Re: Problems with my Wacom

Post by Mads Juul »

Hi Andreas
Have you tried to replace the plastic tip of your wacom pen.
or try another pen.
I have experienced this with old pen tips

- Mads juul
Mads Juul
Storyboard Artist
blog: http://mjstoryboard.blogspot.dk/
Mail: mjstoryboard@gmail .com

Windows 10, 64 bit i7-4790 CPU 4.00 Hz,32 GB RAM, With TVP Animation 11 Pro (11.0.2-64bits)
2 Monitors 1920X1080 pixels + 1 Wacom Cintiq 21UX 2
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