TVPaint 11 keeps crashing

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Dean
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Joined: 28 May 2018, 09:07

Re: TVPaint 11 keeps crashing

Post by Dean »

Hello, the crashes are not experienced by all Mac users, but in case they happen, it is advised to revert back to 11.7.1.
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Agneta
Posts: 13
Joined: 08 Apr 2022, 14:27

Re: TVPaint 11 keeps crashing

Post by Agneta »

I am experiencing similar random crashes as well. I have TV Paint 11.7.3, I didn’t have the issue with TV Paint 11.7.2.

Mac OS: Ventura 13.0.1
Chip: Apple M! Pro
RAM: 32 GB
Acornspreader69
Posts: 11
Joined: 18 Dec 2023, 09:11

Re: TVPaint 11 keeps crashing

Post by Acornspreader69 »

Same here. Bboth 11.7.1 and 11.7.2 still crash a lot. Really frustrating :(

Mac OS Monterey 12.3
M1 Pro
16GB Memory
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Dean
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Re: TVPaint 11 keeps crashing

Post by Dean »

11.7.1 too ?! Have you tried resetting TVPaint's configuration? https://www.tvpaint.com/doc/tvp11/index ... nces-start
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Acornspreader69
Posts: 11
Joined: 18 Dec 2023, 09:11

Re: TVPaint 11 keeps crashing

Post by Acornspreader69 »

Gonna see if that works. Both Versions show 11.7.2 In the About Window but I think they are 11.7.3 and 11.7.2... Where can I get a hold of 11.7.1? I can't seem so select older versions in the downloads section.
Acornspreader69
Posts: 11
Joined: 18 Dec 2023, 09:11

Re: TVPaint 11 keeps crashing

Post by Acornspreader69 »

Sorry for the double post. The only reset setting I can find is under the Interface tab next to Color scheme. On the Startup panel I can't find the Reset Configuration button anywhere.

OK I figured that I had to create a new profile. After about 10min of testing it turns out that it crashes even more than the old one. :| I don't know what it is but this software hates my computer... or me for that matter.
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Dean
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Joined: 28 May 2018, 09:07

Re: TVPaint 11 keeps crashing

Post by Dean »

Hello, I responded to your email.
Some users seem to get rid of the crashes by going back to 11.7.2 while some need to use 11.7.1, we have a few leads on this situation but thorough testing is going to take some time.
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