Hi,
I am having trouble with the “notes” layer. When I go to write with any of the pencils a line will appear until I lift my pen off the cintiq surface, then the line disappears. I have used the “notes” before without an issue. Is this a glitch? I have updated my GFX card driver, still the same issue.
Is anyone else experiencing this?
Thanks,
Jason
Notes layer issue Topic is solved
- AnimationDog
- Posts: 7
- Joined: 02 Jan 2022, 22:22
- Location: Canada
- Contact:
Re: Notes layer issue
Hello AnimationDog,
Is your issue only on the Notes timeline or everywhere ? Which OS do you use ?
Is your issue only on the Notes timeline or everywhere ? Which OS do you use ?
Léo Fernandez
TVPaint Q&A and Lead Animator, TVPaint Beta-Tester
Windows 11 Intel(R) Core(TM) i7-10870H CPU @ 2.20GHz 2.21 GHz,
16 GB RAM , TVPaint PRO 11.7.1 - 64bit , Wacom Cintiq 24 Pro.
Wacom driver version 6.4.2-3
TVPaint Q&A and Lead Animator, TVPaint Beta-Tester
Windows 11 Intel(R) Core(TM) i7-10870H CPU @ 2.20GHz 2.21 GHz,
16 GB RAM , TVPaint PRO 11.7.1 - 64bit , Wacom Cintiq 24 Pro.
Wacom driver version 6.4.2-3
- AnimationDog
- Posts: 7
- Joined: 02 Jan 2022, 22:22
- Location: Canada
- Contact:
Re: Notes layer issue
Hi Léo,
I can draw everywhere else, just not in the “notes” timeline.
Here are my system specs:
Windows 10, Intel(R) Core(TM) i7-10700K CPU @ 3.80GHz 3.79 GHz
64 GB RAM, TVPaint 11.7.1, Wacom Cintiq 24 Pro.
Wacom driver version 6.4.3-1
I can draw everywhere else, just not in the “notes” timeline.
Here are my system specs:
Windows 10, Intel(R) Core(TM) i7-10700K CPU @ 3.80GHz 3.79 GHz
64 GB RAM, TVPaint 11.7.1, Wacom Cintiq 24 Pro.
Wacom driver version 6.4.3-1
Re: Notes layer issue
Hi Jason,
What is your interface scaling (in the Preferences > Interface panel)?
We are aware that there is a bug with the Notes layer if the scaling is at 1.5 or 2.5. Please try with 1 or 2 and see if the issue still happens.
What is your interface scaling (in the Preferences > Interface panel)?
We are aware that there is a bug with the Notes layer if the scaling is at 1.5 or 2.5. Please try with 1 or 2 and see if the issue still happens.
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- AnimationDog
- Posts: 7
- Joined: 02 Jan 2022, 22:22
- Location: Canada
- Contact:
Re: Notes layer issue
Hi Thierry,
That worked! I had my scaling at 1.5 - I do like the layout look at that size. Setting it to 1 does fix the problem.
Thanks!
That worked! I had my scaling at 1.5 - I do like the layout look at that size. Setting it to 1 does fix the problem.
Thanks!