Where can I update or upgrade

Please use this part to report bugs & errors, ask questions & "How to..."
Post Reply
itsdemioh
Posts: 1
Joined: 21 Feb 2021, 03:46

Where can I update or upgrade

Post by itsdemioh »

Hello,

I have had TV Paint 10 using my dongle for years.
I have a new computer (Mac big sur) and am unable to install it now. I am being told to upgrade/contact the publishers.

On the 'support'- 'update/upgrade' section in my account nothing is shown as an option to click on to download any patches or upgrades to help.
Please assist, thanks so much.

-Demi
Xavier
Posts: 1852
Joined: 01 Oct 2019, 11:08

Re: Where can I update or upgrade

Post by Xavier »

Sorry, the last version of TVPaint 10 was released way before Big Sur ; we don't provide any version of TVPaint 10 that is compatible.
User avatar
Dean
Site Admin
Posts: 964
Joined: 28 May 2018, 09:07

Re: Where can I update or upgrade

Post by Dean »

Hello, if you wish to upgrade your license, you can file a request for us via our contact form on the website :)

https://tvpaint.odoo.com/en_US/page/contactus
Probably a vampire
Post Reply