Imported Audio Glitch - ticking sound

Please use this part to report bugs & errors, ask questions & "How to..."
Post Reply
totemcreative
Posts: 8
Joined: 05 Jul 2019, 11:22

Imported Audio Glitch - ticking sound

Post by totemcreative »

Hi,

I have TVP 11.0.8. When I load the soundtrack, it has a weird uniform ticking sound over the Voice Over, which isn't there in the original mp3 file. I read in one of the posts that this happens when the file is exported from AE with markers, so I re-exported it after deleting the markers and replaced the audio file. This seemed to work temporarily, but everytime I restart the software the ticking sound is back. Attaching an image of the audio clip - notice the vertical lines uniformly appearing over it.

Does anyone know why this is happening and how I could fix it?

Thanks in advance,
Nikhita
Attachments
Screen Shot 2019-09-27 at 3.58.40 PM.png
Screen Shot 2019-09-27 at 3.58.40 PM.png (64.61 KiB) Viewed 9128 times
User avatar
slowtiger
Posts: 2894
Joined: 08 May 2008, 21:10
Location: berlin, germany
Contact:

Re: Imported Audio Glitch - ticking sound

Post by slowtiger »

Are you sure the ticking is not in the very soundfile you imported? Because TVP doesn't alter a sound file, and if it would add anything in playback it wouldn't show up in the waveform.
TVP 10.0.18 and 11.0 MacPro Quadcore 3GHz 16GB OS 10.6.8 Quicktime 7.6.6
TVP 11.0 and 11.7 MacPro 12core 3GHz 32GB OS 10.11 Quicktime 10.7.3
TVP 11.7 Mac Mini M2pro 32GB OS 13.5
User avatar
D.T. Nethery
Posts: 4134
Joined: 27 Sep 2006, 19:19

Re: Imported Audio Glitch - ticking sound

Post by D.T. Nethery »

I remember that this "ticking" or "clicking" sound issue came up once before , but I believed it had been fixed before version 11.0.8. I've never experienced it since then (using 11.0.8 ) .

I'll try to find the discussion of the issue that occurred previously , but the forum search function is not very easy to use.
Last edited by D.T. Nethery on 27 Sep 2019, 15:08, edited 1 time in total.

Animator, TVPaint Beta-Tester, Animation Educator and Consultant.
MacOS 12.7.1 Monterey , Mac Mini (2018) , 3.2 GHz 6-Core Intel Core i7,
16 GB RAM , TVPaint PRO 11.7.1 - 64bit , Wacom Cintiq 21UX 2nd Gen.
,Wacom Intuos Pro 5 , Wacom driver version 6.3.39-1
User avatar
D.T. Nethery
Posts: 4134
Joined: 27 Sep 2006, 19:19

Re: Imported Audio Glitch - ticking sound

Post by D.T. Nethery »

Here is a thread where this issue was discussed:

viewtopic.php?t=9070

Someone mentions there that converting the sound file from .mp3 to .wav and re-loading it in TVPaint solved the problem : viewtopic.php?t=9070#p83576

At one point in that thread Fabrice confirms that it is "an FFmpeg rounding bug, so it won't occur in the 32 bit version of TVPaint. We will do our best to fix it in the next sub-version."

Then later in the thread Elodie wrote that the clicking problem was fixed as of version 11.0.6. So it's odd that you are experiencing the problem with 11.0.8.

I hope someone from the TVPaint Team can check your file for you to discover why you are having the issue with the clicking audio .

Animator, TVPaint Beta-Tester, Animation Educator and Consultant.
MacOS 12.7.1 Monterey , Mac Mini (2018) , 3.2 GHz 6-Core Intel Core i7,
16 GB RAM , TVPaint PRO 11.7.1 - 64bit , Wacom Cintiq 21UX 2nd Gen.
,Wacom Intuos Pro 5 , Wacom driver version 6.3.39-1
Post Reply