Search found 898 matches

by Xavier
29 Sep 2022, 13:21
Forum: Technical Support
Topic: TVPaint 11.7.0 operation check
Replies: 30
Views: 8877

Re: TVPaint 11.7.0 operation check

Good catch! That was done on purpose: the DPI management is meant for static pictures, not for an animation sequence. What would be the need ? For example, there are the following reasons. Layout: TVPaint Layout check: PrintOut Key-animation: Other software In the above case, if the DPI cannot be e...
by Xavier
29 Sep 2022, 13:20
Forum: Technical Support
Topic: TVPaint 11.7.0 operation check
Replies: 30
Views: 8877

Re: TVPaint 11.7.0 operation check

I found one more problem with the export. The following update of the release note has caused a problem for the operation so far. When exporting named images (instances where the name is set by the user instead of the default name), the “All Images” checkbox should correctly export all images (1 fr...
by Xavier
29 Sep 2022, 07:52
Forum: Technical Support
Topic: License server issue
Replies: 6
Views: 5156

Re: License server issue

Hi, I have just installed a new codemeter license server and activated our licenses without issue. When trying to test software activation on my client the software fails to run and the below is shown in the client and servers logs. Any idea what the issue is? Client log "2022-09-28 15:35:33: ...
by Xavier
28 Sep 2022, 08:49
Forum: Technical Support
Topic: TVPaint 11.7.0 operation check
Replies: 30
Views: 8877

Re: TVPaint 11.7.0 operation check

Yet you're right, if the option appears it should have an effect on the exported files...
by Xavier
28 Sep 2022, 08:44
Forum: Technical Support
Topic: TVPaint 11.7.0 operation check
Replies: 30
Views: 8877

Re: TVPaint 11.7.0 operation check

Thierry wrote: 23 Sep 2022, 09:53
(4) DPI is not reflected in export using George such as tv_savedisplay, tv_clipsavestructure.
Good catch!
That was done on purpose: the DPI management is meant for static pictures, not for an animation sequence. What would be the need ?
by Xavier
28 Sep 2022, 08:38
Forum: Technical Support
Topic: TVPaint 11.7.0 operation check
Replies: 30
Views: 8877

Re: TVPaint 11.7.0 operation check

I found one more problem with the export. The following update of the release note has caused a problem for the operation so far. When exporting named images (instances where the name is set by the user instead of the default name), the “All Images” checkbox should correctly export all images (1 fr...
by Xavier
27 Sep 2022, 12:23
Forum: Technical Support
Topic: SELECT Empty Layer(s) in 11.7.0
Replies: 2
Views: 1295

Re: SELECT Empty Layer(s) in 11.7.0

***I suspect this is somehow related to the Delete Empty Layer bug that has already been confirmed here https://tvpaint.com/forum/viewtopic.php?t=15164 But I figured I would make a new post just in case it isn't. Apologies if any of this is redundant :oops: Thanks, TVPaint team :) Thanks for your r...
by Xavier
27 Sep 2022, 09:21
Forum: Technical Support
Topic: scene not opens, tvpaint crashed
Replies: 2
Views: 2081

Re: scene not opens, tvpaint crashed

I was working on a scene and at some point TVpaint just crushed and closed. After several attempts reopen the scene it didn't work. It shows for a bit that it loading but as soon as it is meant to open it the software closing itself every time. I've tried to restart, give computer a break over nigh...
by Xavier
26 Sep 2022, 13:32
Forum: Technical Support
Topic: Delete Empty Layers in 11.7.0?
Replies: 12
Views: 3801

Re: Delete Empty Layers in 11.7.0?

Sewie wrote: 26 Sep 2022, 09:45 Thanks!
Good to know I could help to squash it then. :)
I think I fixed it. The update will be published ASAP (but not today). Thanks for the report !
by Xavier
26 Sep 2022, 08:29
Forum: Technical Support
Topic: Delete Empty Layers in 11.7.0?
Replies: 12
Views: 3801

Re: Delete Empty Layers in 11.7.0?

I don't think so. I tested it by creating a bunch of empty layers and then trying to delete them trough the new option. There may be an issue, that's why I was asking you a sample project which fails when deleting the empty layers I see, I' send one later today. Thanks, I reproduced the issue with ...
by Xavier
23 Sep 2022, 12:14
Forum: Technical Support
Topic: TVPaint Converter can't open
Replies: 6
Views: 3141

Re: TVPaint Converter can't open

Hironori Takagi wrote: 23 Sep 2022, 09:25 I checked the program was updated, but I couldn't start it.
I and our studio haven't prioritized this feature, so I'm okay with it taking some time to resolve.
There is a warning message from MacOS, like for TVPaint, but the program should run ok once you allow the application.
by Xavier
23 Sep 2022, 09:19
Forum: Technical Support
Topic: Delete Empty Layers in 11.7.0?
Replies: 12
Views: 3801

Re: Delete Empty Layers in 11.7.0?

Sewie wrote: 23 Sep 2022, 09:17 I don't think so. I tested it by creating a bunch of empty layers and then trying to delete them trough the new option.
There may be an issue, that's why I was asking you a sample project which fails when deleting the empty layers
by Xavier
23 Sep 2022, 09:10
Forum: Technical Support
Topic: Delete Empty Layers in 11.7.0?
Replies: 12
Views: 3801

Re: Delete Empty Layers in 11.7.0?

Delete Empty Layers seems to work fine now. Pardon me. Don't know what changed, though... I rebooted this morning so that might be it. But then I also rebooted a few times when I tested 11.7.0 last night... So far a layer is considered empty if all its instances are completely blank. Maybe you had ...
by Xavier
23 Sep 2022, 09:09
Forum: Technical Support
Topic: Delete Empty Layers in 11.7.0?
Replies: 12
Views: 3801

Re: Delete Empty Layers in 11.7.0?

Hello, Just downloaded and tested the 11.7 update. The new Delete Empty Layers option seemed promising in managing my files and projects. But it seems that I am missing something or doing something wrong. In the Main Menu when I select: Layers > Delete All Layers > Empty Layers nothing happens. Wha...