Search found 707 matches

by Dean
02 Apr 2024, 13:27
Forum: Technical Support
Topic: TVPaint Animation 11.7.3 is available!
Replies: 33
Views: 4096

Re: TVPaint Animation 11.7.3 is available!

Actually Jérémy found were the issue came from and is currently working on it :)
by Dean
02 Apr 2024, 10:06
Forum: Technical Support
Topic: TVPaint Animation 11.7.3 is available!
Replies: 33
Views: 4096

Re: TVPaint Animation 11.7.3 is available!

Hello, thank you for noticing this "About" menu item confusion :) Regarding the "Help" menu problem: according to our tests, this seems to be happening only on ARM Macs. Also, one of our colleagues on Monterey has it, but 2 others on Sonoma don't! Lukas' and fmhansen's signatures...
by Dean
02 Apr 2024, 09:08
Forum: Made with TVPaint
Topic: The Kiss of Death : Part 1
Replies: 1
Views: 311

Re: The Kiss of Death : Part 1

Congrats! It is so rare to see comics made in TVP, but understandable as our product is built for animation.
If we had more time, I would ask the devs to make panel creation tools and other stuff to help comic artists :lol: maybe for TVPaint 13 :P
by Dean
02 Apr 2024, 08:48
Forum: Technical Support
Topic: Can I run tvpaint 11 on the M3 chip MacOS?
Replies: 9
Views: 636

Re: Can I run tvpaint 11 on the M3 chip MacOS?

Hello, was your Macbook recently updated/formatted? Did it have its hard drive cloned via Time Machine?
Please send me a PM with a screenshot of your main Codemeter window, showing the "activation invalid" message.
by Dean
28 Mar 2024, 11:13
Forum: Technical Support
Topic: TVPaint Animation 11.7.3 is available!
Replies: 33
Views: 4096

Re: TVPaint Animation 11.7.3 is available!

Hello, do you mean that the download appearing in your user account is still for v11.7.2?
by Dean
28 Mar 2024, 09:57
Forum: Technical Support
Topic: TVP 11.7.3 crash while choosing a font for Text tool
Replies: 1
Views: 239

Re: TVP 11.7.3 crash while choosing a font for Text tool

Hello Soom, I confirm that hitting the G key with the font list open in the Text tool makes TVP crash for some reason. I will report this.
by Dean
26 Mar 2024, 15:07
Forum: Technical Support
Topic: Odd ERASER behavior in 11.7.2
Replies: 13
Views: 3494

Re: Odd ERASER behavior in 11.7.2

In the meantime, could you install v11.7.3 in parallel of your current version and see if the issue stil occurs, please?
by Dean
26 Mar 2024, 14:39
Forum: Technical Support
Topic: Can I run tvpaint 11 on the M3 chip MacOS?
Replies: 9
Views: 636

Re: Can I run tvpaint 11 on the M3 chip MacOS?

Hi, I contacted you via PM, as this seems to be a deeper issue.
by Dean
26 Mar 2024, 14:10
Forum: Technical Support
Topic: 11.7.3 Changelog?
Replies: 4
Views: 390

Re: 11.7.3 Changelog?

Hello Lukas, the changelog is currently being posted as we speak. The menu item issue might be linked to a config file conflict, we will check this.
by Dean
26 Mar 2024, 13:36
Forum: Technical Support
Topic: Odd ERASER behavior in 11.7.2
Replies: 13
Views: 3494

Re: Odd ERASER behavior in 11.7.2

Hello Elena, additional testing is required on our part, we will keep you updated.
by Dean
25 Mar 2024, 08:06
Forum: Technical Support
Topic: Can I run tvpaint 11 on the M3 chip MacOS?
Replies: 9
Views: 636

Re: Can I run tvpaint 11 on the M3 chip MacOS?

Hello, is the Codemeter driver installed and running when you try activation? Which version is it (it can be found from the "Codemeter" top menu bar section within Codemeter.
Also, are you trying to activate from Safari? If you are, please try from Chrome or Firefox instead.
by Dean
20 Mar 2024, 11:25
Forum: Technical Support
Topic: Odd ERASER behavior in 11.7.2
Replies: 13
Views: 3494

Re: Odd ERASER behavior in 11.7.2

Hello Agneta, we have seen your messages and will try to reproduce this issue ASAP
by Dean
19 Mar 2024, 15:23
Forum: Technical Support
Topic: TVP 11.7.2 by default installs in 11.7.1 folder
Replies: 2
Views: 238

Re: TVP 11.7.2 by default installs in 11.7.1 folder

Hello Soom, since most user won't need to have multiple TVPaint versions installed in parallel, we decided to keep having the installer look for your TVP folder, based on the Windows registry.
This is a way to passively ensure that the previous version will be overwritten.
by Dean
13 Mar 2024, 09:46
Forum: Technical Support
Topic: TVPaint 11 keeps crashing
Replies: 15
Views: 1264

Re: TVPaint 11 keeps crashing

No problemo!
Quick question about these crashes: do you use TVPaint in fullscreen mode in general?
by Dean
13 Mar 2024, 08:21
Forum: Technical Support
Topic: TVPaint 11 keeps crashing
Replies: 15
Views: 1264

Re: TVPaint 11 keeps crashing

Just sent you an email about this