Search found 463 matches

by Patrice
22 Jul 2008, 11:39
Forum: Technical Support
Topic: sentinel server in routed network
Replies: 5
Views: 13757

Re: sentinel server in routed network

Hi Joeri,

You will find attached to this post a pdf file that explain how installed the Safenet Dongle Drivers for network licenses. Please let me know if this help you. Making a network installation allow the client to search for every dongle on the network.

best regards,
Patrice
by Patrice
18 Jul 2008, 19:38
Forum: CBPaint
Topic: VIDEO TUTORIALS NEEDED
Replies: 2
Views: 37810

Re: VIDEO TUTORIALS NEEDED

Hi Lou Bruno,

Have you seen these video tutorials? http://www.tvpaint.com/index.php?option ... Itemid=147
by Patrice
16 Jul 2008, 08:40
Forum: Technical Support
Topic: TVP Animation 9 Release
Replies: 6
Views: 19789

Re: TVP Animation 9 Release

Hi All,

Now you can see the complete Price List on our website for a better understanding of our price policy. Go there: http://www.tvpaint.com/store/prices/prices.php
by Patrice
14 Jul 2008, 18:05
Forum: Technical Support
Topic: Rooms freeze
Replies: 23
Views: 39309

Re: Rooms freeze

Try the Color > Scan Cleaner in the fx stack. This effect allow you to remove the white background of a scanned picture.
by Patrice
12 Jul 2008, 22:40
Forum: Technical Support
Topic: WHICH ARE THE NEW FEATURES IN TV PAINT PRO 9??
Replies: 6
Views: 13410

Re: WHICH ARE THE NEW FEATURES IN TV PAINT PRO 9??

Hi David,

You will find the main new features on this page of the website: http://www.tvpaint.com/index.php?option ... &Itemid=77.
by Patrice
09 Jul 2008, 15:58
Forum: Communauté Francophone
Topic: Probleme sur Mac . TVP 8.6.1
Replies: 5
Views: 18278

Re: Probleme sur Mac . TVP 8.6.1

La version 8.6.2 a été mise en ligne pour Mac uniquement. Elle corrige le problème des fichiers avec accent. Pour télécharger la mise à jour corrective vous pouvez utiliser le menu "aide" pour rechercher une mise à jour ou passer par le formulaire de mise à jour.
by Patrice
09 Jul 2008, 12:39
Forum: TVPaint 6 (Aura) & TVPaint 7 (Mirage)
Topic: Intel Mac Boot Camp and Mirage
Replies: 19
Views: 93373

Re: Intel Mac Boot Camp and Mirage

Each unlock code is linked to a dongle. So you can not transfer it to another. When you buy a software the license is composed of: - The software itself, AND - The Unlock code. In the Eula of TVP Animation 8 (that you have accepted), the paragraph 3a explains that you can not give your license/softw...
by Patrice
09 Jul 2008, 11:46
Forum: Communauté Francophone
Topic: Probleme sur Mac . TVP 8.6.1
Replies: 5
Views: 18278

Re: Probleme sur Mac . TVP 8.6.1

Il s'avère que le problème apparaît avec les fichiers dont le nom comporte des accents. En attendant la mise en ligne d'une mise à jour corrective, il est conseillé d'éviter de mettre des accents dans les noms de fichiers qui seront chargés par TVP Animation. Ce problème n'apparaît que sur Mac OS 10...
by Patrice
09 Jul 2008, 11:23
Forum: TVPaint 6 (Aura) & TVPaint 7 (Mirage)
Topic: Intel Mac Boot Camp and Mirage
Replies: 19
Views: 93373

Re: Intel Mac Boot Camp and Mirage

Mirage (TVP Animation 7) doesn't work on Mac Intel since no dongle drivers were available before 2006. This has been fixed with TVP Animation 8 and now TVP Animation 9 already works fine on this system. We have never tested to use our softwares on Windows with Boot Camp so we are not promising you a...
by Patrice
09 Jul 2008, 11:15
Forum: Technical Support
Topic: TVP v9 preorder
Replies: 16
Views: 50070

Re: TVP v9 preorder

I have re-send you the email with your codes on the yahoo address. Please let me know if you have received it now.
by Patrice
09 Jul 2008, 07:43
Forum: Technical Support
Topic: TVP v9 preorder
Replies: 16
Views: 50070

Re: TVP v9 preorder

Masterchief:
We have sent all codes yesterday. If you have not yet received them please check your SPAM folder. Maybe your provider has directly put the mail in it. Let me know if you have found the email. If not I will send you it again.
by Patrice
09 Jul 2008, 07:34
Forum: Communauté Francophone
Topic: Probleme sur Mac . TVP 8.6.1
Replies: 5
Views: 18278

Re: Probleme sur Mac . TVP 8.6.1

Bonjour steph,

Nous effectuons à l'heure actuelle des tests afin d'essayer de reproduire votre problème et, si l'erreur apparaît, d'en trouver la cause.
by Patrice
08 Jul 2008, 14:23
Forum: Technical Support
Topic: TVPaint 9 PRO educational
Replies: 15
Views: 38657

Re: TVPaint 9 PRO educational

There is no commercial upgrade from an educational version since the educational version allow the student to use his version for commercial purpose. You only need to send me a copy of your student card in order to valid your order you can directly made in the online store . The special code can be ...
by Patrice
08 Jul 2008, 13:45
Forum: Technical Support
Topic: TVPaint 9 PRO educational
Replies: 15
Views: 38657

Re: TVPaint 9 PRO educational

Hi Peter, Upgrade prices were in the Newsletter and in the official announcement . In the Online store upgrade prices are available for the persons who are eligible. Upgrade prices appears once a valid lockcode is used. For TVP Animation 8, Student prices were: - 250€ instead of 475€ for the standar...
by Patrice
08 Jul 2008, 07:57
Forum: Technical Support
Topic: TVPaint 9 PRO educational
Replies: 15
Views: 38657

Re: TVPaint 9 PRO educational

To order the educational license of TVPaint 9 Pro do you need to send a copy of our student ID and the special edu code or just the copy of the student ID? Also, what exactly is the special edu code we are suppose to get from our school? Thanks!!! In order to valid your order for an educational Lic...