Search found 159 matches

by Dean
30 Nov 2020, 15:27
Forum: Technical Support
Topic: Dongle
Replies: 2
Views: 69

Re: Dongle

(this is the topic in question -> viewtopic.php?f=10&t=13895 )
by Dean
27 Nov 2020, 17:10
Forum: Technical Support
Topic: FFMpeg Export to .MP4 LOSSLESS in TVPaint 11.5
Replies: 2
Views: 121

Re: FFMpeg Export to .MP4 LOSSLESS in TVPaint 11.5

Hi David, we have noticed this bug and are on our way to fix it!
by Dean
27 Nov 2020, 15:45
Forum: Technical Support
Topic: TVPaint 11.5 upgrade questions
Replies: 5
Views: 229

Re: TVPaint 11.5 upgrade questions

Currently, compatibility issues are mainly occuring on MacOS Big Sur. However if you use another OS and end up with an unusable TVPaint we have solutions ;)
by Dean
27 Nov 2020, 13:18
Forum: Technical Support
Topic: TVPaint 11.5 upgrade questions
Replies: 5
Views: 229

Re: TVPaint 11.5 upgrade questions

Hello Sewie, Migrations between the old dongle system and WIBU licenses will be progressive, currently we are doing it for users who have compatibility issues with the Safenet system (for instance, with older dongle models). We will open migrations to more users in the future, these will be availabl...
by Dean
27 Nov 2020, 12:23
Forum: Technical Support
Topic: Update to TVPaint Animation v11.5 crash
Replies: 4
Views: 181

Re: Update to TVPaint Animation v11.5 crash

Hello Minotaure, Since you previously had 11.0.0, for which config files were a bit different, it seems that you need to reset your config for v11.5. Here is how to proceed: Windows Keep CTRL pressed when launching TVPaint. The Startup Panel should appear. From there, you can create a new config fil...
by Dean
23 Nov 2020, 12:14
Forum: Technical Support
Topic: macOS Big Sur and TVPaint Animation 11
Replies: 9
Views: 2564

Re: macOS Big Sur and TVPaint Animation 11

Hello, if you have been forced to update to Big Sur and can't run TVPaint anymore, I suggest you send us an email from the contact form on our website.
by Dean
20 Nov 2020, 15:14
Forum: Feature & Improvement requests
Topic: TVP 12 or equivalent?
Replies: 6
Views: 332

Re: TVP 12 or equivalent?

Yes exactly :)
by Dean
20 Nov 2020, 10:34
Forum: Technical Support
Topic: [macOS] Update on TVPaint 11.0.9 lag issue
Replies: 71
Views: 59301

Re: [macOS] Update on TVPaint 11.0.9 lag issue

Hi Paul, you won't!
by Dean
19 Nov 2020, 15:03
Forum: Technical Support
Topic: Brush tool lagging
Replies: 16
Views: 5705

Re: Brush tool lagging

Hello, I sent you a link via PM ;)
by Dean
19 Nov 2020, 10:54
Forum: Feature & Improvement requests
Topic: TVP 12 or equivalent?
Replies: 6
Views: 332

Re: TVP 12 or equivalent?

Hello,
Some schools are in a partnership with TVPaint and get a special EDU Code, an additional discount code for their students. Students from schools with no Edu code are still eligible for the default Education discount.

Kind regards,
by Dean
17 Nov 2020, 10:30
Forum: Feature & Improvement requests
Topic: TVP 12 or equivalent?
Replies: 6
Views: 332

Re: TVP 12 or equivalent?

Hi all, As Peter said, the next major TVPaint version won't be released soon, it is currently in development and things are going well. In the meantime, a v11.5 update is coming (some users already have access to it, but the pandemic and Big Sur MacOS update have forced us to delay communication abo...
by Dean
12 Nov 2020, 17:25
Forum: Technical Support
Topic: Config Always Resetting... AppDatta, Default and New Rig
Replies: 9
Views: 410

Re: Config Always Resetting... AppDatta, Default and New Rig

I guess you have Administrator rights on your user session?
by Dean
12 Nov 2020, 09:45
Forum: Technical Support
Topic: Config Always Resetting... AppDatta, Default and New Rig
Replies: 9
Views: 410

Re: Config Always Resetting... AppDatta, Default and New Rig

Ah, good if you noticed that other programs (games) had difficulties saving content in this Appdata folder too. This is a pretty good lead.

Since your Windows has been only recently installed, are the User Account Control settings using default settings? I know that UAC can be pretty paranoid.
by Dean
10 Nov 2020, 15:05
Forum: Made with TVPaint
Topic: astronautgoldfish
Replies: 1
Views: 1258

Re: astronautgoldfish

I will see astronauts differently from now on. Nice work!